Midnight Picks Help Center
How can we help?
Find quick answers about accounts, gameplay, rewards, social features, and troubleshooting. For account-specific help, contact our support team.
Frequently asked questions
Is Midnight Picks a sportsbook?
No. Midnight Picks is a free sports prediction and competition app. It does not accept deposits or real-money wagers. SP, RP, credits, boosts, ranks, and virtual rewards have no cash value and cannot be withdrawn or exchanged for money.
What are Standard Credits, SP, Ranked Credits, and RP?
Standard and Ranked Credits are virtual gameplay credits used to place predictions in their respective modes. SP and RP are score and progression values earned or adjusted through settled gameplay. SP and RP are not spendable money.
Why has my slip not settled yet?
Slips settle after every eligible pick has an official result from the sports data source. Delayed, postponed, corrected, or temporarily unavailable game data can extend settlement time. Refresh the Slips page first; if a completed game remains unresolved, email support with your username and slip ID.
How do daily credits refresh?
Eligible accounts receive the configured daily Standard and Ranked credit allocations. One-time bonus credits do not permanently raise the daily refresh amount. VIP benefits, when active, affect Standard Credits only as described in the app.
Where can I find a reward I claimed?
Claimable gifts first appear in the Inbox. Accepted tokens and collectibles appear in the Reward Vault or profile customization area, depending on reward type. SP and RP rewards update the relevant score balance after backend confirmation.
How do I restore a VIP purchase?
Open Challenge Road and use Restore Purchases. Make sure you are signed into the same Apple ID used for the purchase. Access depends on the applicable season and verified StoreKit entitlement.
How do I control notifications?
Open Profile, then Settings and Notifications. You can manage sports, slips, rewards, social alerts, quiet hours, and live-sports intensity. If iOS notifications are disabled, use the Open Settings action to change system permission.
How do I report or block another user?
Use the report or block action available from the relevant profile, post, comment, or social surface. Reports are reviewed under the Community Guidelines. Blocking limits future interaction and visibility as described in the app.
How do I delete my account?
In the app, open Profile, Account Settings, then Delete Account. You will be asked to reauthenticate and confirm deletion. If you cannot access the app, email support from the address associated with your account.
Why might live scores differ temporarily?
Schedules, scores, statistics, and game states are supplied by third-party sports data sources and may be delayed, corrected, or temporarily unavailable. Official settlement waits for authoritative final data.